cko44 Terms and Conditions

1 General Terms and Introduction

cko44 (cko44.lat) is an online gaming platform that provides live casino, slots, cricket betting and other gaming services for users in Bangladesh. These terms and conditions ("Terms") form a legal agreement between you and cko44.

By accessing this platform, creating an account or using any of its services, you are considered to have fully read, understood and accepted these terms. If you do not agree with these terms, please refrain from using this website.

cko44 reserves the right to change, amend or update these terms at any time. Continued use of the platform after any changes means you accept the updated terms. We therefore recommend visiting this page regularly.

2 Eligibility and Registration Requirements

To create an account on cko44 and use its services, the following conditions must be met:

• You must be at least 21 (twenty-one) years of age.
• You must reside in an area where participation in online gaming is legally permitted.
• Each individual may only create one account.
• All information provided during registration must be truthful, accurate and complete.
• You must operate the account in your own name — not on behalf of another person or through a proxy.

3 Account Management

3.1 Account Security

It is your responsibility to keep your account login details (username and password) completely confidential. You are fully responsible for all transactions and activities carried out from your account.

• Sharing your password with any third party is strictly prohibited.
• If you suspect unauthorized access to your account, notify the support team immediately.
• Transferring or selling your account to another person is completely prohibited.

3.2 Identity Verification (KYC)

cko44 may request official documents at any time for identity verification (Know Your Customer — KYC), such as a national ID card, passport or bank statement. If documents are not submitted, the account may be temporarily suspended or withdrawals may be placed on hold.

4 Deposit and Withdrawal Rules

4.1 Deposit Rules

Deposits on cko44 can be made through the following methods:

• bKash, Nagad, Rocket, Upay and bank transfer.
• Minimum deposit amount: ৳200 (per method).
• Deposited funds are generally credited to the account instantly.
• All deposits must be made from your own payment account — not through a third party.

4.2 Withdrawal Rules

• Minimum withdrawal amount: ৳800.
• Withdrawals generally take 30 minutes to 3 hours to process.
• Withdrawals can only be made to your own account — matching the same name, mobile number or bank account.
• Withdrawal processing may be delayed until KYC verification is complete.
• Withdrawals may be temporarily held if an active bonus wagering requirement has not been fulfilled.

5 Bonus and Promotion Terms

5.1 Welcome Bonus

A 200% welcome bonus is available on your first deposit at cko44, up to a maximum of ৳15,000. The wagering requirement for this bonus is 10 times (10x).

• Bonus funds cannot be withdrawn directly — the wagering requirement must be completed first.
• Each individual or household may claim the welcome bonus only once.
• Attempting to claim the bonus more than once from the same IP address or device may result in account closure.

5.2 Other Promotions

cko44 regularly offers various promotions. Each promotion has its own terms, which are detailed on the promotions page. Generally applicable conditions are:

• If a bonus code applies, it must be entered correctly at the time of deposit.
• Having multiple bonuses active at the same time is generally not permitted.
• cko44 reserves the right to change, cancel or suspend any promotion.
• If evidence of bonus abuse is found, the bonus will be forfeited.

6 Betting and Gaming Rules

All games on cko44 are operated fairly and fair play is ensured. The following general rules apply to all games:

• Bets cannot be changed once they have been finalized.
• If a game is interrupted due to a technical fault, cko44 may refund the applicable bet.
• If you have a dispute regarding a game result, you must contact the support team within 48 hours.
• In the event of a cricket match being cancelled or abandoned, the matter will be handled in accordance with cko44's established policy.
• The use of automated betting software or bots is completely prohibited.

7 Prohibited Activities

Any of the following activities are completely prohibited on cko44 and may result in account closure:

• Creating an account using a false identity or someone else's identity.
• Operating multiple accounts for the same individual.
• Using the platform for illegal funds or money laundering purposes.
• Abusing the bonus system — for example, multiple individuals from the same household or network claiming bonuses.
• Attempting to hack or manipulate the game software.
• Threatening, harassing or behaving inappropriately toward other players.
• Using automated betting bots or any unauthorized software.
• Providing false information to cko44 staff.

If any of these rules are violated, cko44 reserves the right to close the account and forfeit all balances without prior notice.

8 Responsible Gaming

cko44 places great importance on responsible gaming. We believe gaming is for entertainment — not addiction.

8.1 Self-Control Tools

• You can set your own daily, weekly or monthly deposit limits if you wish.
• The option to take a temporary break from gaming is available.
• You may request permanent Self-Exclusion — in this case, the account will be permanently closed.

8.2 Support

If you experience gaming problems or have difficulty controlling yourself, contact our 24/7 live chat support or email [email protected]. For more information, visit our Responsible Gaming page.

9 Privacy and Data Security

cko44 is committed to protecting users' personal information. We use SSL encryption technology to keep all data transfers secure.

• Your personal information will never be sold to third parties.
• Data is used only for service operation, identity verification and legal compliance purposes.
• For more details, visit our Privacy Policy page.

10 Limitation of Liability

cko44 will not be held liable for the following:

• Losses caused by the user's own negligence or unauthorized third parties.
• Games being interrupted due to internet disconnection, device failure or the user's own technical issues.
• System errors or bugs on the part of third-party game providers.
• Losses arising from the user's violation of these terms.
• Service disruption caused by unforeseen technical or external circumstances.

cko44 always strives to ensure uninterrupted service, however the service may be temporarily unavailable due to technical maintenance or unforeseen reasons.

11 Account Closure and Cancellation Rules

11.1 Closure at User's Request

You may close your account at any time if you wish. In this case, any eligible funds remaining in your balance may be withdrawn.

11.2 Closure by cko44

cko44 may close or cancel an account for the following reasons:

• Serious violation of these terms.
• Suspicion of fraud, money laundering or bonus abuse.
• Providing a false identity or fraudulent documents.
• Misconduct toward other users or staff.

In proven cases of terms violation, the balance may be forfeited.

12 Changes to Terms and Contact

cko44 reserves the right to update these terms and conditions at any time. For significant changes, we will attempt to notify you by email. However, it is the user's responsibility to visit this page regularly and stay up to date.

If you have any questions or feedback about these terms, please contact us:

• Email: [email protected]
• Live Chat: 24/7 support available directly on the website.

For more information, you can visit our FAQ page and About Us page.